FAQ
Made To Be Framed
Frequently asked questions.
Everything you need to know about ordering, delivery, and getting the best portrait of your pet.
Your portrait
How does the custom pet portrait work? +
Upload a clear photo of your pet when placing your order. Our artists transform your photo into a royal portrait in the style you selected. Once ready, it is prepared for printing and — if you chose a framed poster — shipped directly to your door.
What kind of photo works best? +
For the best portrait results:
- Use a clear, recent photo with good natural lighting
- Your pet's face should be fully visible and facing the camera
- Avoid blurry, dark, or heavily filtered images
- Use a photo of at least 1 MB — JPG or PNG preferred
- One pet per portrait — place separate orders for multiple pets
Do you only work with dogs and cats? +
Not at all. We can create a royal portrait for any pet — dogs, cats, rabbits, birds, and many other animals are welcome.
Can I request changes to my portrait? +
If there is a problem with the artwork, contact us and we will do our best to help. We want you to be happy with the result.
What if I uploaded the wrong photo? +
Contact us as soon as possible at madetobeframed@gmail.com. If the artwork has not yet been created, we can replace the photo. The sooner you reach out, the better.
Delivery & shipping
How long does it take? +
- Digital Print: delivered to your inbox within 1 hour.
- Framed Poster: 2–4 weeks (production + shipping, depending on location).
- Framed Poster + Digital Print: digital within 1 hour, framed within 2–4 weeks.
Do you ship worldwide? +
We ship across Europe and the United States through our printing partners. Shipping times may vary depending on your location.
Products & ordering
What formats are available? +
We offer three versions:
- Digital Print — high-resolution file via email, ready to print in any size.
- Framed Poster — printed on premium Enhanced Matte Paper, mounted in a black wooden frame (30 × 45 cm), ready to hang.
- Framed Poster + Digital Print — both the physical frame and the digital file.
Can I order a ready-made print? +
Yes. Our shop also offers pre-made prints and artworks that are ready for production and shipping — no photo upload needed.
Still have a question?
We're happy to help — contact us here or email us at madetobeframed@gmail.com.